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Customer Support


Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will appear. It contains detailed information about all the operations that you can carry out on the given page. Each pop-up window opens on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a huge variety of instructional videos illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you need, take a peek at our extensive Frequently Asked Questions database, which includes questions asked by actual users and provides practical solutions. We constantly update our Frequently Asked Questions database with new Q&A's in order to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the answer you need in the FAQ database either, we have a excellent team of customer service technicians available 24x7 and ready to assist you with any question. Each trouble ticket you open will be responded to within sixty minutes (the average response time is approximately twenty minutes), so you won't have to wait a long time to get your question answered.

Contact Details

Phone: (0094) 0112 452439
Hotline: (0094) 0714 334734

Sales Lines Working Hours:
24/7 email: info@v2k.asia

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.v2knet.net